Frequently Asked Questions

Find answers to common questions about shopping with Ganpura

Your Questions Answered

How can I track my order?
Visit our Track Order page, enter your order ID and email, and view real-time status updates.
What is the warranty period for products?
Most products come with a 6 to 12-month manufacturer warranty. Check our Warranty Policy for details.
How do I return a product?
Eligible products can be returned within 7 days. Review our Return Policy for instructions.
What payment methods are accepted?
We accept credit/debit cards, UPI, net banking, and cash on delivery (select locations).
How long does shipping take?
Shipping typically takes 3-7 business days, depending on your location. See our Shipping Policy for more details.
Still Have Questions?

Contact our support team at support@ganpura.in or call +91 8510930347 (9 AM - 9 PM).